Privacy policy

Privacy Policy for Suubula Online

Effective Date: 04th June, 2025

Last Updated: 04th June,2025

Operated by: Webay Group Uganda Limited

Website: https://suubulaonline.com

1. Introduction

At Suubula Online, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, https://suubulaonline.com, and use our services. By accessing or using our platform, you consent to the practices described in this policy.

2. Information We Collect

We collect personal information to provide and improve our services. The types of information we collect include:

Personal Identification Information: Name, email address, phone number, delivery address.
Payment Information: Credit/debit card details, mobile money information.
Account Information: Username, password, transaction history.
Technical Data: IP address, browser type, device information, usage data.

3. How We Use Your Information

We use the information we collect for various purposes, including:

To Provide Services: Process orders, manage accounts, and deliver products.
Communication: Send order updates, promotional offers, and customer support.
Improvement: Enhance our website, services, and user experience.
Legal Compliance: Fulfill legal obligations and prevent fraudulent activities.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

Service Providers: Logistics, payment processors, and marketing partners.
Legal Authorities: If required by law or to protect our legal rights.
Business Transfers: In case of a merger or acquisition, your data may be transferred to the new entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, or loss. However, despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. Your Rights and Choices

Under the Data Protection and Privacy Act of Uganda, you have the right to:

Access: Request a copy of your personal data.
Rectification: Request corrections to inaccurate data.
Erasure: Request deletion of data, where applicable.
Restriction: Request limited processing of your data.
Objection: Object to data processing in certain cases.
Data Portability: Receive a copy of your data in a structured, electronic format.

To exercise your rights, contact us at [insert contact information].

7. Retention of Data

We retain personal data only as long as necessary for legal and operational purposes. Once your data is no longer needed, we will securely delete or anonymize it.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. You can control cookie settings through your browser. For more information, please refer to our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies and encourage you to review their terms before sharing any information.

10. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with the updated effective date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: suubula@gmail.com

Phone: +256777759614

Address: IJ Complex Kiwatule